Grounded in your processes
Answers come from your documented SOPs, scripts, and intake criteria.
Experienced legal virtual assistants
Get your billable hours back.
Experienced assistants for intake, case coordination, scheduling, and billing follow-up. Sourced in 7 to 14 days, depending on the role.
- Legal-experienced
- Managed support
- Your U.S. hours
Personal injuryFamily lawImmigrationMedical practices
Solutions
How can Virtual Hero help?
Choose the work that is slowing your firm down.
Fewer missed leads
Answer, qualify, and log every new enquiry.
How it works
From discovery to your new teammate
- 01
Discovery call
We map the work, systems, and coverage you need.
- 02
7 to 14 day sourcing
We shortlist experienced candidates. Timing depends on the role.
- 03
Setup
We document your processes and set the right level of access.
- 04
Managed performance
A success manager keeps quality, communication, and fit on track.
What keeps your assistant sharp
Every assistant is backed by VIRA
VIRA is our in-house AI. It works behind your assistant, using your SOPs and intake criteria to keep work consistent. Your clients still work with an experienced person.
Always on shift
Your assistant can check the next step without waiting for a supervisor.
Consistent every time
The same process gets followed consistently across the engagement.
Why Virtual Hero
Staffing support that behaves like part of your firm
Industry-experienced, not generalist
Legal intake, case coordination, and firm admin experience from day one.
Managed, not just placed
A success manager keeps quality and communication on track.
Built for confidential work
NDAs, controlled access, and written SOPs for sensitive work.
Backed by VIRA
Our in-house AI supports your assistant with your documented processes.
Replacement guarantee
If the fit is wrong, we re-match at no added placement cost.
Virtual Hero Services
Ways to work with us
Start with one assistant, add VIRA, or build a managed team.
Essential
A dedicated assistant
Book a discovery call for a quote
One dedicated, experienced assistant working your hours and workflows.
No recruiting, benefits, or equipment to manage.
- Dedicated experienced virtual assistant
- Task & schedule management
- Correspondence & documentation
- No recruiting, benefits, or equipment overhead
- Works your timezone and hours
Ideal for
Firms that need reliable day-to-day support.
Elevate
Your assistant plus VIRA
Book a discovery call for a quote
A dedicated assistant supported by VIRA and your documented processes.
Built for private, consistent workflow support.
- Everything in Essential
- VIRA configured on your SOPs, templates & workflows
- Drafts documents based on your own templates
- Answers process questions using your actual SOPs
- General day-to-day team support
- Encrypted, private AI, never built on public data
Ideal for
Firms that want more speed and consistency.
Enterprise
Team, VIRA, and a secure desktop
Book a discovery call for a quote
A team of five or more, backed by VIRA and a controlled virtual desktop.
Configured around your systems and security policies.
- Minimum team of 5 dedicated remote staff
- VIRA fully integrated across workflows
- Dedicated virtual desktop environment
- Enterprise-grade access, permissions & monitoring
- Configured to your security policies
Ideal for
Firms that need scale and tighter operational control.
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Book a call
Tell us what's slipping. We'll help you fix it.
In 30 minutes, we map the work, name the role, and outline the first month.
- leads@virtualhero.ph
- Coverage in US, AU, and PH business hours
- Philippines-based team, serving clients worldwide